FAQ
Questions, answered straight.
Doesn’t our event app already do this?
Event apps own registration, badges and the agenda — and stop at the venue door. Aikebom handles everything outside it: the whole stay, the city, the trip, by voice, in five languages. They’re complementary, not competing.
Is it accurate, or does it make things up?
Every venue, address and opening hour is verified against live data at the moment it’s recommended. The agent is instructed never to invent a place or complete an address it can’t confirm — grounding is a hard rule, not a hope.
What about data and GDPR?
Sessions are anonymous — no attendee accounts. Voice runs with zero retention. Every event has a published cut-off date after which attendee data is purged automatically, while anonymised analytics survive. Privacy is built into the schema, not bolted on.
How long does it take to launch?
Weeks, not months. We build your city knowledge base and brand the concierge; you manage sponsors, announcements and stand QRs yourself from an admin panel. No engineering on your side.
Which languages?
English, Portuguese, Spanish, French and German today — and the translation is agentic, meaning the whole conversation works in the attendee’s language, not just the buttons.
Can we use our own branding and guides?
Yes. Colours, name and voice are yours, and each deployment can offer its own selectable guide personas. The concierge is unmistakably your event’s, not ours.
Is it really self-service?
Not yet — and we’d rather be honest. Today we set your event up for you (most organisers prefer that for a first event). A self-serve setup flow is on the roadmap.
See it on your event.
Book a 20-minute demo and we’ll show your event, your city, your sponsors — running in a branded concierge.